We’ve been awarded the Gracechurch UK Underwriting Service Quality Marque, recognising our commitment to providing an exceptional underwriting service.
This prestigious Marque honours excellence in the UK and London Market, based on the Net Promoter Score (NPS) given to an insurer over the past year.
Ben Bolton, Managing Director at Gracechurch Consulting says; “To recognise its outstanding service performance AXA UK has received the 2025 Underwriting Service Quality Marque. Brokers rate AXA highly for its excellent communication, flexible underwriting, and strong customer-centric approach. Being rated highly on broker relationships also ensures high levels of consideration from brokers placing business for their clients. Congratulations AXA UK on this notable achievement.”
Commenting on receiving the award, Sarah Mallaby, Distribution & Trading Director, AXA Commercial adds: "Receiving this Service Quality Marque is a well-deserved recognition for our underwriting teams. It reflects the focus we place on underwriting service and its importance in delivering for our broker partners and clients."
For more information on the Gracechurch Service Quality Marques visit Insurindex’s website: