Please note that the contact details listed below are for brokers only. If you are not a broker but need assistance, please visit our main site, www.axa.co.uk.
Contact our SME Business Unit for support with quotes traded digitally (including Management Liability), or assistance to write larger and more complex SME risks that don’t fit online.
For help accessing your AXA Extranet account, including resetting your password, read our FAQs or contact our Agency team on: 01253 683122.
You can also send us an email.
For support with digital quotes starting 1, or policies starting AC DIR, call the team on 0800 051 8001.
For support with quotes starting with the reference Q, or manually traded policies, please ring 0345 366 5528.
If you want to discuss our Commercial Schemes, we have an experienced team ready to talk to you. You can send us an email.
*Please note this team cannot deal with online trading queries, MTAs, claims or agency requests. Relevant contact details for these teams can be found further up on this page.
For help managing aspects of your agency, banking, account reconciliation or setting up a direct debit.
Find out more