Minifleet on the move

11/05/2022

I’m excited to confirm that our next product to migrate, Optima Small Fleet has started. You can now with immediate effect start to access policies from a renewal date of the 22nd May onwards. Any policy due before 22nd May should continue to renew via usual Ageas channels. 

To help you migrate policies to AXA, we’ve put together a digital migration roadmap. This provides step-by-step migration guidance, appetite and highlights key things to be aware of for each product. 

We’re also aware that there may be some Minifleet specific nuances and so have produced a FAQ guide to help, should you encounter any issues. 

We're here to support

We know you may need help with the migration process, so we’ve outlined the best contact routes for you to get quick answers to specific issues you may encounter over this period.

Check our helpful FAQ’s to find the answer. Or if you need further help, email us at AgeasMigrationGen@axa-insurance.co.uk.

Issue	Resolution
General non-policy specific queries	Check our helpful FAQ’s to find the answer. Or if you need further help, email us at AgeasMigrationGen@axa-insurance.co.uk.
Policy specifc queries	Email us at onlinetradingcentre@axa-insurance.co.uk along with the new AXA policy number.
imarket cases going into error	In the first instance, please contact your software house provider.

If your query is still unresolved and you need to talk to one of our expert digital underwriters, contact the team on 0345 120 44 22.

Cathy Taylor
Business Director