We’re pleased to confirm that our Digital product migration roadmap is now complete and available to share with you all.
We have listed below a table which matches the original Ageas product with the equivalent AXA product to provide a comprehensive guide on how this will work for you.
Ageas eTrade Product | Equivalent AXA eTrade Product |
---|---|
Optima Trade & Professional |
Tradesmen & Professionals |
Optima Property Owners |
Landlords |
Optima Small Fleet |
Minifleet Choice |
Optima Business Plus |
Business Choice |
Commercial Guard Shopkeepers |
Retailers |
Commerical Guard Office & Surgery |
Offices & Surgeries |
Commercial Guard Homeworkers |
No exact product alternative |
Our roadmap details the process to follow for business which is eTrade and within AXA’s eTrade appetite and capability range. There will be exceptions across all products which will fall out of these processes, when this happens, we will be in touch to advise how these policies will be affected and the action we will take.
We communicated earlier our intention to cease writing Blocks of Flats business digitally at AXA. We firmly believe that this is the correct approach for our Landlords book. There will, however, be some of this business which falls for renewal as part of the Ageas renewal rights acquisition and will migrate across under the terms of this agreement.
The first product in scope for this is Optima Business Plus and will impact policies with a renewal date on or after the 1 December 2022. This will be closely followed by Optima Property Owners with a renewal date on or after the 3 December 2022, renewals for both will be available in good time. The dates for all other products will be finalised soon and information on these will follow as soon as that happens.
There are some specific distribution mapping principles that we will follow as we migrate the business across to AXA, these are listed in the table below:
Current Ageas Platform | AXA Migrated Platform |
---|---|
Acturis |
Acturis |
Open GI |
Open GI |
Applied |
Applied |
Ageas Extranet |
AXA Extranet |
SSP |
AXA Extranet |
* Any manually held Tradesman business will migrate across onto the AXA Extranet.
Any significant changes to policies will be communicated via a Notice to Policyholder (NTP) and endorsements relating to these will be shown on the Schedule. It’s important that you review and communicate these changes in cover to your customer and ensure they understand the key differences.
If an instalment facility was set up with Ageas, this will continue on the AXA Policy with no action required by you or your customer.
Key things to remember
Key things to remember
There are some specific mapping principles that we will follow as we migrate the business across to AXA, these are highlighted below:
Current Ageas Platform | AXA Migrated Platform |
---|---|
Acturis |
Acturis via Clone as RFQ |
Open GI |
AXA Extranet |
Applied |
AXA Extranet |
Ageas Extranet |
AXA Extranet |
SSP |
AXA Extranet |
* Any manually held Shop or Office business which fits the AXA eTrade footprint will also move across to the AXA Extranet.
It hasn’t been possible to migrate these policies in order to generate a renewal invitation but we will be migrating policy data in order to generate a new business quotation. This means that there will be differences in cover in the new policy and it’s important that you review and communicate these changes in cover to your customer and ensure they understand the key differences and that it still matches their needs.
If an instalment facility was set up with Ageas, this will continue on the AXA Policy with no action required by you or your customer.
Key things to remember
Key things to remember
Optima Business Plus is a legacy product of Ageas. It’s unique and complicated, as is any small business combined eTrade product and therefore it’s not a straightforward lift across to Business Choice.
We will be reviewing each policy on its own merit, and where possible we will contact you to confirm that we have invited as an AXA Business Choice policy. Where this is not possible, we will write to you, via Email, explaining that we cannot digitally trade on this risk and invite you to submit for consideration as a Regional traded new business case.
If we do manage to invite and an instalment facility was set up with Ageas, this will continue on the AXA Policy with no action required by you or your customer.
Key things to remember
The specific nature of this product and the mix of covers required means that we don’t have a straightforward lift across to AXA and so have taken the decision not to instigate migration on any of this business.
We have identified the policies affected that you currently hold and will be emailing you with a list to help you to replace these at the next renewal.
While we haven’t been able to identify a straightforward migration opportunity, we do have a number of eTrade products which might be suitable for consideration when it comes time to renew these risks and we would encourage you to explore our product suite.
We know you may need to contact us around the migration process, so we’ve set up two dedicated mailboxes to handle your queries:
If your query is urgent and you need to talk to one of our expert eTrade underwriters then you can contact the team direct on 0345 120 44 22, selecting option 2 for non-motor.